Pricing and how we compare
How you pay with each option
Prices in Australian dollars, checked November 2026. Other providers’ prices change, so check with them.
IntelliFlowOur option
Pay only for the minutes you use
From $49.99 a month plus 45c a minute. Setup from $300, half up front. Phone charges are paid to your provider. No GST added.
Hiring a receptionist
Pay for every hour, even when the phone is quiet
About $5,000 a month full-time on the award rate, with super. Covers 38 of the 168 hours in a week.
Typical voice AI agency
Pay for a bundle of minutes, used or not
Most plans include set minutes or calls, with extra usage charged. Outbound calls and connections often cost more.
What a month could cost
At our starting prices: a $49.99 monthly fee plus 45c a minute, with no minutes included. Your quote may differ. Setup (from $300) and phone provider charges are extra. No GST is added.
| Calls a month | IntelliFlow | Full-time receptionist |
|---|---|---|
| 60 minutes | $76.99 a month$49.99 fee + $27.00 in call credits | About $5,000 a month, however many calls |
| 300 minutes | $184.99 a month$49.99 fee + $135.00 in call credits | About $5,000 a month, however many calls |
| 600 minutes | $319.99 a month$49.99 fee + $270.00 in call credits | About $5,000 a month, however many calls |
| 1,000 minutes | $499.99 a month$49.99 fee + $450.00 in call credits | About $5,000 a month, however many calls |
The receptionist figure is the award-rate estimate above. It covers 38 hours a week; your agent can answer day and night while you have credits.
Side by side
| IntelliFlowFrom $49.99 a month + 45c a minute | Hiring a receptionistAbout $5,000 a month | Typical voice AI agencyFrom about $44 a month + GST | |
|---|---|---|---|
| Cost and contract | |||
| Pay only for minutes used300 minutes in a month uses $135 of credits | Yes | No. Paid for every hour | No. Plan minutes, used or not |
| Call chargesOur credits never expire. Phone charges are extra | 45c a minute | Covered by their wage | Included up to a limit, then extra |
| No monthly call cap | Yes | No. One call at a time, in work hours | Most plans limit minutes or calls |
| SetupOurs is quoted first. Half to start, half when ready | From $300 | Time and cost to hire and train | Free if you set it up. $990 or more done for you |
| Month to month | Yes | No. Employment rules apply | Yes. Usually. Some have a minimum term |
| Small changes after launchBigger changes are quoted first | Yes. Free | You train them | Some include small updates |
| What’s included | |||
| Bookings in your calendar | Yes | Yes | Some plans only |
| Outbound calls | Yes. 45c a minute | Yes | Often an add-on |
| Connecting your toolsBuilt on request, if your software allows | Yes. As many as you need | No. Entered by hand | Often limited by plan, or quoted |
| Text messagesOurs go through your own Twilio account, which charges per message | Yes | Sent by hand | A set number, or an extra fee |
| Availability | |||
| Answers day and night, every dayOurs answers while you have credits | Yes | No. Business hours | Yes. Usually |
| Unaffected by sick days and holidays | Yes | No. You need cover | Yes |
| Calls at once | Up to 20, more at extra cost | One | Depends on the plan |
| Other languages | Yes | Depends who you hire | Varies |
| Setup and upkeep | |||
| Built from scratch for youNot a template | Yes | You hire and train | Some build it. Others give you a template |
| Testing includedReal test calls with your team | Yes | No. Learns on the job | Varies. With templates, you test it |
| Hosting, monitoring and supportOur support: 9 am to 5 pm Melbourne time, business days. We watch for problems that stop calls 7:30 am to 7:30 pm, every day | Yes | You manage them | Often, with done-for-you builds |
| Handover and support | |||
| Passes callers to a personOurs follows a plan we agree and test with you | Yes | Yes. Or takes a message | Most can |
| Who you deal with | Your builder, in Melbourne, with backup cover | Your employee | Varies |
Where we come out ahead
Compared with other Australian AI receptionist providers, from their own pricing pages, checked 9 November 2026. We list only where we come out ahead. Each of them beats us somewhere too, such as a free trial or no setup fee, and some cost less at higher call volumes. Our figures exclude phone provider charges.
Valory AI
From $149 a month, plus setup from $990
IntelliFlow
- Setup from $300, not $990
- Monthly fee from $49.99, not $149
- 45c a minute, not 90c on their Intro plan
- Outbound calls on every plan at 45c a minute, not a $99 a month add-on on Intro and Core
- As many tool connections as you need, not one on Intro
- About 100 calls a month: $139.99, not $239
AiDial
From $149 a month for 60 calls
IntelliFlow
- About 100 calls a month: $139.99, not $248.60
- Extra calls at 45c a minute, not $2.49 a call on Core
- Setup price published (from $300). Theirs is set in a scope of work
Waboom AI
A$130 a month platform fee, plus talk time from 95c a minute + GST
IntelliFlow
- Monthly fee from $49.99, not $130
- 45c a minute, not 95c pay as you go
- Top-ups from $10, not a $500 starting credit
- About 100 calls a month: $139.99, not about $320 + GST
AppyTradies
$299 a month, incl. GST
IntelliFlow
- Monthly fee from $49.99, not $299
- Published per-minute price. Theirs doesn’t state minutes
Hooroo AI
$149 a month, incl. GST, for 100 minutes
IntelliFlow
- Monthly fee from $49.99, not $149
- About 100 calls a month: $139.99, not $169
OfficeHQ MyAI Receptionist
$20 a month + GST for 10 calls, then $1.50 a call
IntelliFlow
- Books appointments. Their AI plan lists messages, answers and transfers
- About 100 calls a month: $139.99, not $155 + GST
- No GST added
Johnni AI
From $49 a month + GST
IntelliFlow
- Text messages with no add-on fee, not +$50 a month (your phone provider charges per text)
- Outbound calls on every plan, not $750 once on Pay As You Go and Solo
- 45c a minute, not 50c on Pay As You Go
- No GST added
How our pricing works
- Setup, from $300
- A one-time fee, quoted first, to build, connect and test your agent. Half when you accept the quote, half when it’s ready. Testing is included.
- Monthly, from $49.99
- Depends on what your agent does. Covers hosting, your portal, monitoring, call storage, maintenance, support and the voice platform.
- Calls, 45c a minute
- Paid from credits, only for the minutes your agent is on a call. 60 minutes of calls in a month uses $27 of credits.
- Your phone number
- Your number, call charges and texts are paid directly to your phone provider. We help you set it up.
- If you change your mind
- Cancel before delivery and the second half isn’t due. From your first payment we keep a 20% kick-off fee, the work done so far and any unrecoverable third-party costs, and refund the rest within 14 days. After delivery, you have 7 days to report anything that doesn’t match your quote, and we fix it free. Your rights under Australian Consumer Law aren’t affected.
- Connection tools
- Make.com or n8n. Use your own Make.com or n8n account, or we can run Make.com for you for a small monthly fee shown in your quote. n8n works with your own account only.
Starting prices. You get a quote before you commit. No GST is added.
How call credits work
- Credits never expire.
- Top-ups start at $10.
- Automatic top-ups can be switched on or off. With auto top-up on, the balance tops up when it falls below a level of at least $15.
- If credits run out, the agent stops until you top up.
When another option might suit you better
If one of these sounds like you, we’ll say so in your consultation.
A receptionist
If most calls need judgement or care, or you need someone at the front desk too.
Another voice AI agency
If you want a template you can set up yourself today, a free trial, or simple answering at a flat price.
Voicemail
If you get only a few calls and callers are happy to leave a message.
Where these figures come from
- Receptionist: Clerks – Private Sector Award 2020, Level 1 adult rate ($26.97 an hour from 1 July 2026), 38 hours a week, plus 12% super. Excludes workers’ compensation, payroll tax, leave cover and equipment. Western Australia has its own award.
- Voice AI agencies: the published prices, plans and terms of popular Australian AI receptionist providers, both done-for-you and set-it-up-yourself.
- Named providers: each provider’s own pricing page, checked 9 November 2026. “About 100 calls” means 200 minutes at their published rates. Our figures exclude phone provider charges.
Checked November 2026. Treat other options’ figures as a guide.
Next step
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