IntelliFlow /
Industry Solutions
Voice AI for Insurance Agencies
Route policy enquiries, collect lead details and arrange adviser appointments. We design the agent around your callers, approved information and next steps.
Conversation Design
Lead Qualification Questions
- Is this a new or existing policy enquiry?
- Which type of cover is the enquiry about?
- When would you like an adviser to call back?
When Your Team Takes Over
Advice, coverage decisions and policy changes are referred to your advisers.
We scope what the agent can say and do, when it should escalate, and what happens if a system or person is unavailable.